Moving beyond simple prompting techniques, it’s time to examine what actually makes an AI agent tick. In this post, I’ll break down the core components that transform a language model from a sophisticated autocomplete into an autonomous problem-solver, and explore how to model and implement agent workflows.
From Functions to Agents
Traditional software follows a simple pattern: input goes in, deterministic logic processes it, output comes out. The same input always produces the same output.
1 | def calculate_discount(price, discount_percent): |
This predictability is often desirable, but it breaks down when facing tasks that require judgment, interpretation, or handling novel situations.
Consider a customer support scenario. A deterministic function might use keyword matching:
1 | def handle_support(message): |
This fails spectacularly when a customer writes: “I ordered a gift for my mother’s birthday but it arrived damaged. What can you do?” No keywords match, so they get a generic email response instead of the empathy and problem-solving they need.
An LLM-powered agent approaches this differently - understanding context, inferring intent, and generating appropriate responses dynamically.
The Modern AI Agent’s Core Capabilities
What distinguishes an AI agent from a simple LLM call? Four fundamental capabilities:
flowchart LR
subgraph Agent["AI Agent"]
P[Perceive] --> R[Reason]
R --> PL[Plan]
PL --> A[Act]
A --> P
end
E[Environment] --> P
A --> E
style Agent fill:#e3f2fd
- Perceive: Gather information from the environment (user input, tool outputs, external data)
- Reason: Analyze information and draw conclusions
- Plan: Determine the sequence of actions needed
- Act: Execute actions, often using external tools
This creates a continuous loop where the agent observes results, reasons about them, and plans next steps.
Five Core Components of an Agent
Every well-designed AI agent needs five essential building blocks:
flowchart TD
subgraph Components["Agent Architecture"]
PS[Persona] --> K[Knowledge]
K --> PR[Prompting Strategy]
PR --> T[Tools/Execution]
T --> I[Interaction Layer]
end
style PS fill:#fff3e0
style K fill:#e8f5e9
style PR fill:#e3f2fd
style T fill:#fce4ec
style I fill:#f3e5f5
1. Persona
The persona defines who the agent is - its role, expertise, tone, and behavioral boundaries. This shapes how the agent interprets tasks and formulates responses.
1 | ANALYST_PERSONA = """ |
A well-crafted persona provides:
- Clear role definition
- Behavioral constraints
- Communication style guidance
- Ethical boundaries
2. Knowledge
Knowledge encompasses what the agent knows and can access:
- Parametric knowledge: Built into the model’s training
- Retrieved knowledge: Fetched at runtime via RAG (Retrieval-Augmented Generation)
- Contextual knowledge: Provided in the conversation or task
1 | # Contextual knowledge injection |
3. Prompting Strategy
How you structure communication with the LLM dramatically impacts results. This includes:
- System prompts: Set behavior, constraints, and output format
- Few-shot examples: Demonstrate expected patterns
- Chain-of-thought triggers: Encourage step-by-step reasoning
- Output formatting: Specify JSON, markdown, or structured responses
4. Tools and Execution
Tools extend what an agent can do beyond text generation:
- Data retrieval: Search engines, databases, APIs
- Computation: Calculators, code execution
- External actions: Send emails, create tickets, update records
- Specialized models: Image generation, speech synthesis
5. Interaction Layer
How the agent communicates with users and other systems:
- Input parsing and validation
- Response formatting
- Multi-turn conversation management
- Handoff to humans when needed
Agent Sophistication Levels
Not every task needs a fully autonomous agent. Four levels of sophistication:
| Level | Description | Example |
|---|---|---|
| Direct | Single LLM call, no tools | Text summarization |
| Augmented | LLM + external tools | Research with web search |
| RAG | LLM + knowledge retrieval | Customer support with docs |
| Autonomous | Full reasoning + planning loop | Complex research assistant |
Choose the simplest level that solves your problem - unnecessary complexity adds latency, cost, and failure modes.
Modeling Agent Workflows
Before writing code, it helps to visualize the workflow. I’ve found thinking in terms of building blocks useful:
Common Building Blocks
flowchart LR
subgraph Blocks["Workflow Building Blocks"]
D[Direct Call]
A[Augmented]
R[RAG]
E[Evaluation]
RT[Routing]
P[Parallel]
O[Orchestrator]
end
- Direct: Simple LLM call
- Augmented: LLM with tool access
- RAG: Retrieval-augmented generation
- Evaluation: Quality checking step
- Routing: Decision point that directs flow
- Parallel: Concurrent processing
- Orchestrator: Central coordinator managing workers
Example: Customer Data Workflow
Let’s model a workflow that fetches customer data and generates insights:
flowchart TD
Start([Start]) --> Fetch[Data Fetching Agent]
Fetch --> Process[Data Processing Agent]
Process --> Report[Report Generator]
Report --> End([End])
Fetch -.-> DB[(Customer DB)]
Process -.-> Analytics[Analytics Engine]
style Fetch fill:#e3f2fd
style Process fill:#fff3e0
style Report fill:#e8f5e9
Each node represents a specialized agent with a focused responsibility.
Implementing a Simple Agent System
Here’s a basic implementation pattern separating concerns:
1 | from openai import OpenAI |
Orchestrating the Workflow
1 | def run_customer_analysis(customer_id: str) -> str: |
Key Principles for Agent Design
From building these systems, I’ve learned a few principles:
1. Separation of Concerns
Each agent should have a single, clear responsibility. This makes debugging easier and allows independent improvement.
2. Clear Interfaces
Define what each agent expects as input and produces as output. Ambiguity leads to brittle integrations.
3. Graceful Degradation
When an agent fails or produces low-quality output, the system should handle it gracefully - retry, fallback, or escalate.
4. Observable Execution
Log what each agent receives, decides, and produces. You’ll thank yourself when debugging production issues.
5. Start Simple
Begin with the simplest architecture that works, then add complexity only when needed.
Key Takeaways
- Four capabilities define agents: Perceive, Reason, Plan, Act
- Five components to design: Persona, Knowledge, Prompting Strategy, Tools, Interaction
- Match sophistication to need: Don’t over-engineer simple problems
- Model before implementing: Visualize workflows to catch design issues early
- Separate concerns: Single-responsibility agents are easier to build and maintain
In the next post, I’ll dive deeper into one of the most common workflow patterns - chaining prompts together to accomplish complex, multi-step tasks.
This is Part 4 of my series on building intelligent AI systems. Next: implementing prompt chaining workflows.
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